FAQs

Get answers to frequently asked questions regarding our services.

How can I locate the nearest branch?
We have over 45+ branches to choose from. To find a branch near you, use our branch locator tool.
I have a concern about a transaction, who can I contact?
Please send the details of your transaction to contactus@bfcforex.com or call us on 82876 10555.
What is a transaction fee?
The transaction fee is the commission we charge for offering our services to you. This is based on the amount you send. Contact us for more details on the transaction fee.
What is an exchange rate?
Each country has its own currency. In any money transfer or foreign exchange transaction, there is a local currency and a foreign currency which will have different values. The difference between these two rates will have an impact on the money you Buy and Sell.
Where do I find the exchange rates?
Please check our exchange rate table:
Can I send money to a friend or relative staying overseas?

Yes, you can send money to a friend or relative abroad under GIFT REMITTANCE category. For further information contact us or visit your nearest BFC Forex branch

Can I transfer funds for the remittance from a joint account or a business account?

You can transfer fund from a joint account provided you are the primary account holder, but you cannot transfer from a business account.

Can I trust BFC Forex for safe and secure money transfer?
Yes, BFC Forex is fully authorized and monitored by the RBI in India. We are the one of the most trusted brands in the country for money transfer.
How do I know what is the best option to send money from India?
Contact our branch teams, who will be able to help you understand the best way for your transfer in terms of cost and timings, keeping in mind the type of transaction you are making.
Remittance charges – how you get charged when you transfer money from India?

There will be nominal charges for a person to send money from India which will incur charges such as -

  • Foreign bank charges
  • Goods & Services Tax
  • Processing fees for Remittance
  • TCS where applicable
What are the currencies that you deal in?
We deal in over 30 major currencies which includes popular currencies like USD, EUR, GBP, JPY, CAD, AUD, NZD, SGD, HKD etc.
What are the Main Purposes of International Money Transfer from India?

The main purposes for remitting money from India through BFC Forex are as below:

  • Education expense overseas
  • Medical treatment
  • Remittance for travel related purpose both for business and leisure
 

For the full list click here.

What are the modes for Outward Remittance from India?
There are two ways of remitting money overseas from India.
  • Wire Transfer
  • Foreign Currency Demand Draft
Wire Transfer
When money is needed in an emergency like Education, medical treatment etc. case wire transfer can be an effective means to send money from India. Complying with the RBI regulations for sending remittances outside of India, BFC Forex will transfer money to the beneficiary’s bank account. Electronic mode of transfers through swift technology is the most convenient and is fast. It delivers the intended cash with the least security threats and with no risks.
Demand draft
In case of demand draft, it must be paid under the name of the beneficiary.
What could be the reasons for the delay in my fund transfer from India?

The most common reason for delay in remittance from India, is a delay in the international banking system due to incorrect account details preventing funds from being transferred to the beneficiary’s bank account.

Other Common factors influencing delay are:

  • Transfer time
  • Payment method
  • Currency used
  • Weekends and holidays
  • Cut off times
  • Time zone
  • Enhanced due diligence checks at beneficiary’s bank
What documentation is required to Send Money from India?

The documentation required depends on the purpose of your remittance but typically the following is required -

  • Government-issued valid photo ID with address proof
  • Valid PAN Card copy
  • Signed A2 Form

Along with the documents the remitter needs to share the following information of the beneficiary:

  • Beneficiary name & address
  • Beneficiary bank name
  • Swift code and correspondent account
  • IBAN & SORT code wherever applicable
  • Remitter name & Remitter account number
  • Purposes of the transaction with KYC form
 

For a full list of what is required, click here.

What exchange rate/rates are you offering currently?
The exchange rates are based on the prevailing market values.
What is a Gift remittance?

A Gift Remittance is an outward remittance by an Indian citizen made to an immediate family member or a close friend. A resident individual, however, cannot gift to another resident in foreign currency for the credit to the latter’s foreign currency account held in the abroad country under LRS (Liberalized Remittance Scheme). “Gift”, being of a personal nature, should be made in favour of an individual and not to a corporate or to himself/herself.

What is the limit for remitting money abroad?

A resident/citizen of India can remit up to USD$ 250,000 or equivalent value in a financial year under the Liberalized Remittance Scheme (LRS) guideline of the RBI.

What is the minimum time that it takes to send money abroad?
48 hours is the minimum time that is required to send money abroad.
Which remittance option is best for me?
You can send and receive money worldwide at BFC forex branches locations near to you. Visit our Outward Remittance page and Money Transfer page or please contact us for more information.
Are the exchange rates the same every day?
No, exchange rates are dynamic and are constantly being updated to ensure you have our latest and most recent rates.  Please always check the exchange rate before you process your transactions.
How can I pay to BFC Forex services?
Up to Rs 49,999/- can be paid in cash, and any amount over Rs 49,999/- has to be paid using a travellers’ cheque or through savings bank account only.
What are all the features of the Multi-currency Travel card?
The travel card is a convenient, safe,secure way to carry your FX. Salient Features –
  • i. Avoiding risk of carrying all your FX in cash.
  • ii. Can be used to withdraw cash from VISA enabled ATMs and Merchant Outlets across the world.
  • iii. Cost-effective and can be reloaded as and when required.
  • iv. You can load 10 -14 foreign currencies in one card. Please contact us for more information.
What is a transaction fee?
The transaction fee is the commission we charge for offering our services to you. This is based on the amount you send. Contact us for more details on the transaction fee.
What is an exchange rate?
Each country has its own currency. In any money transfer or foreign exchange transaction, there is a local currency and a foreign currency which will have different values. The difference between these two rates will have an impact on the money you Buy and Sell.
What is the limit entitled by a Resident Indian and Corporate official?
Total entitlement per traveller is USD 250,000 or its equivalent of other currencies in a calendar year. Of this, only USD 3000 cash is entitled to a traveller per trip and the remaining will be provided in the form of a Travel card only.
Who is eligible to avail foreign exchange?
Resident Indians who travel for holidays, or, any employee of corporate travel for official trips, are eligible to buy foreign exchange.

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